PRIVACY POLICY

About Eversure Fire Protection

Eversure Fire Protection, part of XFP Pty Ltd, understands and appreciates that people may be concerned about their privacy and about the security of information gained about them. Eversure Fire Protection is committed to protecting your privacy and to complying with the National Privacy Principles.

Information collected

Eversure Fire Protection may gain information about you if you complete a form on this web site or send an email via a link on the site.

Use and disclosure of information

Personal information which a person supplies is collected by Eversure Fire Protection for use in connection with conducting its business. Such uses include matters related to the processing of requests for services or information. Information provided in surveys that may be conducted from time to time is generally used to measure customer satisfaction and assist in providing the highest quality services.

Eversure Fire Protection will not disclose personal information concerning a prospect or client without their consent. 

Security

Eversure Fire Protection maintains strict standards and security procedures to prevent unauthorised access to prospects’ and clients’ personal information and to ensure the correct use of information.

Client access to information

Eversure Fire Protection will always try to maintain accurate, complete and up-to-date information regarding prospects and clients. There are procedures in place which facilitate amendments and verification of personal information. If a person thinks that their personal information which is retained by Eversure Fire Protection may require changing or updating, they should contact Eversure Fire Protection to allow it to take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.

Complaints

If a person has a complaint regarding the way in which their personal information is being handled by Eversure Fire Protection  they should contact Eversure Fire Protection in the first instance. If the parties are unable to reach a satisfactory solution through negotiation, the person may wish to request an independent person to investigate the complaint such as the Privacy Commissioner.

XFP Pty Ltd
ABN 47 122 820 633